The COVID-19 pandemic has highlighted the need for cybersecurity with the shift to remote and hybrid work. As a result, developing a robust cybersecurity culture has become even more pronounced in cyber-focussed organizations, with cyber training for employees gaining importance. In addition, the emotional instability and fear arising from the pandemic have accentuated human error while working on computing devices, thus increasing the incidence of cyberattacks. Therefore, as the world learns to live with COVID-19, organizations must develop a strong cybersecurity culture with good cyber practices. Some of these are:
Company employees become unwitting victims of phishing emails, compromising sensitive company information. The best defence is educating your employees on cybersecurity measures and safeguards. During an interactive training session, company staff should be encouraged to ask questions about data breaches, security risks and cybersecurity solutions. One could start by creating an incident response plan or a ransomware response checklist for the benefit of the employees. Any unusual cyber risk incident should be creatively reported via a web form. Phishing buttons similar to spam buttons are also available for email users in some cases.
With cyberattacks affecting everyone in the organization and cyber awareness becoming an innate requirement, cybersecurity should be every employee's concern rather than just the IT department. Since every person has a stake in the organization's cybersecurity, it would be more important to say that cybersecurity culture should be an HR function. The key is making the reporting person accessible or easily approachable in case of a cyber mishap and creating employee-friendly processes. In addition, it would be better if employees were encouraged to admit the lapses they incurred that led to a cyber breach rather than reprimanding them publicly.
Employees must be communicated consistently about the cyber policy, which consists of issues like passwords. Password guidelines should be enunciated to all employees, which could be issues concerning password length, composition, and frequency of change. In addition, employees should be informed about what the organization expects from them regarding cloud, data, end-point, and network security. Companies should avoid complicating and contradicting their messaging so that employees can easily remember the essentials of policy communication. Organizations can best enforce cybersecurity measures by assessing their employee's awareness levels and continuously educating them.
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